Ticket support and e-mail management
Simple to use and advanced in features. WB Ticket system allows your staff members to work efficiently and save time, money and also turn visitors into customers.
Canned replies
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Statistics and reports
A big percentage of all support tickets are standard questions. Add canned replies to provide quick answers. You can also make them public and build a knowledgebase.
Custom fields
What if you want to know something that can"t be considered standard information such as age, gender, location. Add custom fields and your clients will be able to provide such information while creating new tickets.
Easy installation
Having to search all the time in order to show tickets based on some criteria can be really annoying. Why not save your search and retrieve results with the click of a button any time you wish?
Unlimited departments
As an administrator or staff member, you can assign every ticket to a specific or even a list of staff members.
